All orders ship from Miami, FL, USA.
Where we ship
- Destinations: United States. We ship within the US only; no international orders.
Handling time
- Orders ship from Miami, FL, after payment clears (Mon–Fri, excluding US holidays).
- Orders placed by 2 PM ET on a business day ship the same business day; later orders ship the next business day.
Carriers
| What you order | Carrier & service | Tracking | Cost |
|---|---|---|---|
| Packs, sticker collections, tins, and other smaller items | USPS Ground Advantage | Included | Free (typically 2–5 business days) |
| Elite Trainer Boxes and larger (bundles, collection boxes, premium collections) | USPS Priority Mail | Included | Free (typically 1–3 business days) |
| Sealed cases | USPS Priority Mail | Included | Free (typically 1–3 business days) |
- Every order ships with tracking. You'll get the tracking number by email as soon as your order ships.
- Signature required on orders over $250.
- USPS sets delivery times, which aren't guaranteed. Typical USPS transit: Ground Advantage 2–5 business days, Priority Mail 1–3 business days.
Packing
Sealed product ships boxed with padding, never in a bare mailer. Sealed cases ship in their original case packaging, inside an outer box.
Damaged, lost, or not received
- Damaged in transit: we'll make it right. Email sales@sdatesealed.com with photos within 48 hours of delivery. Show the outer box, the packing, and the item, and keep all packaging until the claim is resolved.
- Marked delivered but not received: check with neighbors and your local post office first, then email us within 7 days. We'll open a claim with USPS.
- Wrong address: we ship to the address entered at checkout. Packages returned because of an incorrect address can be reshipped at the buyer's cost.
Local pickup
We're online-only for now, so local pickup isn't available.